Privacy Policy

CrossFit Ripon Privacy Policy

CrossFit Ripon is committed to protecting your privacy.

We collect and process personal data about you to provide the services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our members, or fulfill other legitimate interests.

This Privacy Notice explains how we collect, use, share, and protect your personal information. When we update this policy, we will post any changes on our website.

If you have any queries about this Notice, please contact us at info@crossfitripon.com.

The Data Controller in respect of this Privacy Notice is CrossFit Ripon

Section 1 – When do we collect your information?

We collect your personal information when you:

  • Complete an online membership agreement
  • Book or attend a class, seminar, or Fundamentals course
  • Ask us for information or contact us with a question or complaint
  • Visit or browse our website
  • Send an email to any info@crossfitripon.com email account
  • Have an accident or are involved in an incident at the gym
  • Participate in events where our team may take photos (your permission will be requested)

We may also collect, match, or acquire information about you from other organisations such as Google or Facebook.

Section 2 – What information do we collect?

We collect personal information required to create your member account and provide services, including:

  • Name, date of birth, gender, email address, postcode, telephone number, health declaration, and whether you require disabled access
  • Credit/debit card or bank account information (we do not store card or bank details on our servers)
  • Attendance records
  • Communications with us (emails, messages, or other contact records)
  • Membership information (payments, services used, account details)
Section 3 – How do we use this information?

We use your information to provide services, manage memberships, improve our offerings, and communicate with you. This may include:

  • Billing for membership and services
  • Keeping you informed about operational matters and services
  • Confirming attendance at classes, seminars, or competitions
  • Sharing event or class photos on social media (only with your consent)
  • Sending offers or promotions relevant to your interests (unless you opt out)
  • Responding to questions or concerns
  • Research and statistical analysis to improve services
  • Fraud prevention and security purposes

We will store your information for the duration of your membership and, after cancellation, for up to 6 years to meet legal, financial, and regulatory obligations.

Section 4 – Opt-Out

CrossFit Ripon will only send information related to your membership. We do not share your data with third parties or sponsors.

If you cancel your membership or wish to stop receiving marketing messages, please email info@crossfitripon.com.

Section 5 – Keeping your personal information secure

We take appropriate measures to ensure your information is secure, accurate, and kept only for as long as necessary.

Please note that internet communications (emails) are not completely secure. We cannot accept responsibility for unauthorized access or loss beyond our control.

We may share information with:

  • Service providers, agents, or associated organisations for membership services (e.g., payment processors)
  • Law enforcement, regulatory authorities, or courts when legally required
  • Other organisations in the event of a sale, merger, or reorganisation (members will be informed)

We do not use your personal data for automatic decision-making.

Section 6 – Third-Party Tracking

We may use tools such as Google Analytics to understand website usage and improve your online experience.

Section 7 – Collection of Children’s Data

We only collect minimal data (name, date of birth, address) for membership purposes. Parental/guardian consent is required.

Section 8 – Your Privacy Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of the information we hold
  • Rectification: Correct inaccurate or outdated data
  • Erasure: Request deletion of your personal data when no longer necessary
  • Restriction: Ask us to limit processing in certain circumstances
  • Notification: Be informed of corrections, deletions, or restrictions
  • Portability: Receive your data in a transferable format
  • Objection: Object to processing for direct marketing or profiling
  • Profiling: Right not to be subject to automated decision-making

To exercise any rights, contact info@crossfitripon.com.

Please note: CrossFit Ripon may hold your payment information until all outstanding bills are settled.

Section 9 – Changes to this Privacy Notice

We may update this notice to reflect changes in our practices. Any updates will be posted on our website.