RESERVE CLASSES IN ADVANCE:
Attend any class for which you have reserved a spot, or cancel your spot no later than two hours before the start of the class. You can book 7 days in advance of class start time.
LATE CANCELLATION 2 HOURS BEFORE CLASS:
If you cancel a class after the cancellation deadline, you may still unregister to open up a spot for someone else, but this will still be counted against your membership usage limits and you will not receive a refund.
We understand things come up and sometimes this is unavoidable but unfortunately our booking system does not allow us access to amend credits. You will be able to register for another class in this time period, but it will be at cost of a drop in.
Please contact admin@crossfitripon.com or call us on our Business Whats App – 07956041668 , if you have any problems with this. We will not be able to perform this service outside of our opening hours.
NIGHTLY BLACKOUT 9PM-5AM:
This time does not count towards cancellation cutoff and waitlist spot expiration.
For example, if a member is registered onto a 6am class they must unregister from the session before 9pm the night before to not lose a credit. Waitlist spots do not expire during the nightly blackout period.
NO SHOW PENALTY:
To ensure fair access and accountability, we have implemented a £5 no-show charge policy for classes. This policy is designed to encourage timely cancellations and maximise availability for other members.
100% of the money raised will be donated to our charity partner Martin House Hospice.
Definition of a No-Show – A “no-show” is defined as failing to attend a booked class without cancelling in advance.
How Charges Are Applied – The £5 no-show fee will be automatically charged to the payment method attached to your membership.
Use your mobile app to cancel your class booking. Ensure you receive a confirmation of your cancellation to avoid any misunderstandings. No-shows prevent other members from taking advantage of available spots and it affects the class flow.
This policy helps us provide better service and ensures fair access for all gym members.
CLASS WAITING LIST:
Auto registrations: For members who are current first on the waitlist if it is 24 hours before the start of a class, they will automatically be added to the class.
If it is less than 24 hours before the start of a class, members must accept their spot before it expires. You have a 30 minute time slot to accept your place on the class before it is offered to the next member on the waitlist. You will receive a email informing you of this.
For members who have registered for a class and also added themselves to a waitlist, if a spot becomes available on the preferred class you will not be automatically added due to a valid registration on another class.
DROP IN POLICY:
We allow drop-ins to non – members, all details can be found in Timetable, book class or fill out the contact form for info.
PARKING:
CrossFit Ripon operates within a site that uses ANPR parking enforcement. The site provides 6 parking spaces for up to two hours of free parking, but your vehicle must be registered if you intend to stay longer than the permitted free period. We have a parking information table inside the gym, which explains how the ANPR system works and what you need to do. Charter road is our overspill parking area.
There is also a QR code scanner in the gym which allows you to register your vehicle for a 12-hour stay. Please make sure you complete the registration process correctly if you are going to be on site for longer than the initial two-hour free parking period.
Please pay attention to the signage around the site and ensure that you follow the parking requirements.
If you receive a parking charge notice, please contact the parking enforcement company directly using the details provided on the notice. As a business, we are unable to interfere with or manage individual parking charge notices.
GYM ATTIRE:
We require all attendees to wear suitable clothing and footwear when exercising (denim, bare feet, flip-flops or boots are amongst the range of clothing choices that is unsuitable). Any member not wearing suitable attire may be asked to leave the gym at the discretion of the management team.
OUR TRAINING OUR COMMUNITY
We are proud of the community we have built and the environment we have created. Our aim is to provide a training environment that is fun, safe, clean, welcoming and respectful for everyone.
We are not just a gym. We are a community gym.
The standards below help protect the culture that makes CrossFit Ripon what it is. Ultimately, it comes down to three simple things:
Safety, common courtesy and respect.
Respect for yourself, respect for the people around you, respect for our coaches, and respect for the equipment and facility we all share.
Community First:
You were once the new person. You remember what it was like not to know what an AMRAP was, where the AbMats were kept or who everyone was. If you see someone new at CrossFit Ripon, introduce yourself and help them feel welcome. Show them where things are, include them in conversations and help them become part of the community. A simple introduction can make a huge difference to someone walking into a new gym.
If you finish your workout before someone else, support them. Cheer them on, encourage them and give them a high five. There will be a workout in your future where you are the last person working, and you may appreciate that extra push to get you through it. That is what community is about. If you need to leave before the rest of the class has finished, please make the coach aware.
We also want to hear from you. If there is something you love, tell us. If there is something you think we could improve, tell us. We value honest feedback and are always looking for ways to improve the experience we provide to our members.
Safety First:
Please respect the coach and pay attention when the workout is being explained or movements are being demonstrated. While you may have heard the explanation of a deadlift a thousand times, it may be the first time for the person standing next to you. Please do not load barbells, grab equipment, practise movements or continue conversations while the coach is briefing the class. You may have heard the information before, but you might also learn something new.
Any additional training before or after a class must be cleared with the coach on duty and must not interfere with an ongoing session. The coach on duty has the final say when it comes to the safe use of the gym and equipment.
The gym is an active environment. Heavy objects are being lifted, moved, swung and dropped around you, so you need to be aware of what is happening around you. Headphones are not permitted on the gym floor during classes. They may be worn during Open Gym only, provided they do not compromise your awareness or the safety of others.
Scaling is your friend. If a coach asks you to reduce your load, change a movement or modify your workout, there is a reason. The workout stimulus exists for a purpose, and if you are unable to achieve that stimulus safely and effectively, an adjustment may be needed. Scaling is not failure. It is how we ensure that you are training appropriately for your ability and the workout in front of you.
Please trust your coach. Safety comes first, always.
If you are injured, in pain or not feeling right, tell your coach before the workout begins. We can scale and modify almost anything, but only you know how your body feels. Be honest with your coach and train smart.
We love our CFR kids and want them to be safe. Children are welcome at CrossFit Ripon but must be supervised by a responsible adult at all times. Children must remain off the gym floor and must not use or climb on equipment during classes. If your child is upset or disruptive, please attend to them. Safety is paramount.
Please control your barbells and equipment. Do not unnecessarily throw or drop lightweight barbells, kettlebells or dumbbells. Barbells should only be dropped when necessary and for safety purposes. Careless dropping of equipment can cause injury or damage to the gym and equipment.
Attendance:
Please arrive early where possible and be ready to start when the class begins. Use the time to get changed, use the toilet, prepare for the session or simply have a chat with the people around you.
We understand that life happens and that traffic can be terrible. Being a few minutes late occasionally is not the end of the world, but if you are running late, please let the coach know and ask whether it is safe and appropriate to join the session. Do not assume you can simply jump into a class that has already started.
BoxMate allows you to notify the coach if you are running late, so please use the function where appropriate.
Look After the Gym:
Please clean up after yourself. Wipe down equipment where appropriate and dispose of tape, tissues and rubbish. If you create a mess, clean it up. If your children create a mess, please clean that up too, particularly food and snacks which can attract insects.
We take pride in maintaining one of the cleanest CrossFit gyms in the area, and we ask everyone to help us keep it that way.
Please return equipment to its correct place after use. Bars should go back on the racks, plates should be stacked properly, boxes should be stored neatly, dumbbells and kettlebells should be returned and skipping ropes should be hung up. If you use it, put it away.
Our equipment is expensive and is shared by the entire community, so please treat it properly. Do not tie knots in skipping ropes, drag boxes across the floor, throw equipment or drop kettlebells, dumbbells or other equipment unnecessarily.
Please do not drop empty barbells. This can cause serious damage to the bar, the floor and surrounding equipment. Dumbbells should also not be dropped unnecessarily, as rubber on rubber can bounce unpredictably and create a safety risk.
Chalk stays in the bucket. It is not magical fairy dust, so please use it responsibly and sparingly. Please do not use it to mark rounds on the floor and clean up any excess chalk you create.
If you notice broken equipment, a maintenance issue, a light that is not working or something else that needs attention, please tell us. We cannot fix problems we do not know about.
The same applies to the bathrooms. Please leave them as you would expect to find them. Put rubbish in the bins, wipe up water and clean up after yourself.
And remember:
If you sprinkle when you tinkle, please be neat and wipe the seat.
Attitude Matters:
We want CrossFit Ripon to be a positive environment.
Encourage the people around you and do not drag others down with negativity. We do not care whether you are the fastest person in the class or lifting the most weight. We care that you made the effort.
Effort always earns respect.
Have fun, work hard and support the people around you.
Your ego is not your amigo, and it is not welcome at our gym. Do not be afraid to scale, reduce the weight or work through a progression. Do not be afraid to be uncomfortable, but understand that progress takes time.
Be patient, train consistently and focus on quality movement.
Train with Integrity:
Everyone needs a coach. If you need help, ask for it. Our coaches are there to help you train safely, improve your performance and achieve your goals. Be open to feedback, listen to what you are being taught and be willing to learn.
Please complete your repetitions with good form and the required range of motion. Do not cheat your reps. It is usually obvious, and more importantly, you are only cheating yourself.
If you lose count, the next number is always one.
Train with integrity.
Warm up, recover, sleep, eat well and take rest days. More training is not always better training. We love gains, but we want them to be smart gains. Training volume alone will not get you to your goals if you are not recovering properly.
Use the movement standards taught by our coaches. Just because you can lift the RX weight does not mean you always should. The right weight is the weight that allows you to achieve the intended stimulus while maintaining quality movement.
Sometimes:
Lighter and lower is better than heavier and higher.
Track your progress, record your scores, log your workout times and celebrate your achievements. Set goals and work towards them.
Your progress is your responsibility.
These standards exist to protect the safety, experience and culture of the entire CrossFit Ripon community.
We understand that mistakes happen. Nobody gets everything right all the time, and we will always aim to deal with issues fairly, reasonably and directly.
However, repeated or serious disregard for these standards will not be ignored.
If a member repeatedly disregards the rules, refuses to follow reasonable instructions from our coaching team, behaves in a way that compromises the safety or experience of others, or acts in a way that is inconsistent with the values of CrossFit Ripon, we reserve the right to take appropriate action.
This may include a verbal or written warning, restrictions on participation in certain activities, suspension of membership or termination of membership.
We have worked hard to build the community and culture we have at CrossFit Ripon, and we will protect it.
If you cannot respect the safety, standards and values of CrossFit Ripon, then CrossFit Ripon may not be the right gym for you.
Train hard. Train smart. Look after each other.
